1. Introduction
The Netrako Group of companies (“Netrako“, “we“, “us” or “our“) respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.
2. Scope
This Privacy Notice only applies to personal information that we collect through our Netrako social media channels, defined as a collection of online media channels – blogs, video-sharing sites (e.g. Youtube, Microsoft Stream) and social networks (e.g. LinkedIn, Twitter, Facebook, Instagram and Yammer) (“Social Media”).
For personal information that we collect when you use or interact with our services as a business partner (for example as a supplier or customer of Netrako) please see our Contacts Privacy Notice. If you are a Netrako worker (including those who work on a non-permanent basis, such as contingent, temporary and contract workers, independent contractors, consultants, professional advisors, secondees and interns), this Notice should be read in conjunction with our Worker Privacy notice and our Yammer Acceptable Use Policy.
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
3. What does Netrako do?
Netrako is a regional leader in the delivery of project, engineering and technical services to energy and industrial markets, headquartered in Aberdeen, Scotland but with group companies all around the world. We provide performance-driven solutions throughout the asset life cycle, from concept to decommissioning across a broad range of industrial markets, including the upstream, midstream and downstream oil & gas, power & process, environment and infrastructure, clean energy, mining, nuclear, and general industrial sectors.
For more information about Netrako, please see here.
4. What personal information does Netrako collect and why?
By visiting and interacting with Netrako Social Media, Netrako may collect personal information about you. We may use this information together with other information we hold about you (for example collected through your employment with us if you are an employee):
Netrako may also monitor comments and questions and other postings you make on Social Media so we can respond to them. We may also monitor postings to protect employees and others against illegal activities or behaviour which could be damaging or distressing to others and to protect Netrako’s reputation and confidential information.
If you are a Netrako worker, we may also monitor Social Media to verify that Netrako’s policies are complied with, including our IT use, Social Media use, data protection and security policies.
The personal information that we may collect about you broadly falls into the following categories:
Information that you provide voluntarily
Certain parts of our Social Media may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register an account with us, to subscribe to marketing communications from us, and/or to submit enquiries to us. We may also share content on our Social Media, such as pictures, videos and recordings of yourself.
Information that we collect automatically
When you visit our Social Media sites, we may collect certain information automatically from your device. In some countries, including the United Kingdom (“UK”), the European Economic Area (“EEA”), Brazil, South Africa and Thailand this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Social Media, including the pages accessed,links clicked, or the fact that you became a follower of our Social Media pages.
Collecting this information enables us to better understand the visitors who come to our Social Media, where they come from, and what content on our Social Media is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Social Media to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology”.
Information that we obtain from third party sources
In general, we may collect personal information about you from third parties only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information.
In the cases where Netrako is jointly responsible with a Social Media company, we also receive aggregate reporting and insights from the Social Media you use when you access our videos online or visit our Social Media pages. Please note that we are not responsible for your personal information which is collected by these platforms and used for their own purposes. For more information on the use of your personal information on those platforms, please check their privacy policies:
Facebook Privacy Policy: https://www.facebook.com/privacy/explanation
Twitter Privacy Policy: https://twitter.com/en/privacy
Instagram Privacy Policy: https://help.instagram.com/519522125107875
Google Privacy Policy (YouTube): https://policies.google.com/privacy?hl=en-GB&gl=uk
LinkedIn Privacy Policy (Yammer and Linkedin): https://www.linkedin.com/legal/privacy-policy
Microsoft Privacy Policy (Yammer): https://privacy.microsoft.com/en-US/privacystatement
5. Who does Netrako share my personal information with?
We may disclose your personal information to the following categories of recipients:
* to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Social Media), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
* to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; (iv) to investigate and manage actual or alleged violations of law.
* to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice.
to any other person with your consent to the disclosure.
6. Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person e.g. in response to lawful requests by public authorities (including for tax, immigration, health and safety, national security or law enforcement purposes).
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.
7. Cookies and similar tracking technology
We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Notice.
8. How does Netrako keep my personal information secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
9. International data transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, our Website servers are located in the United Kingdom (“UK”) and the European Economic Area (“EEA”), and our group companies and third party service providers and partners operate around the world. This means that when we collect your personal information we may process it in any of these countries. When we export your personal information to a different country, we will take steps to ensure that such data exports comply with applicable laws.
These include:
10. Data retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested) or to comply with applicable legalrequirements.
When we have no lawful grounds to process your personal information, we will either delete or anonymise it or, if this is not possible then we will securely store your personal information and isolate it from any further processing until deletion is possible.
11. Your data protection rights
If you are a visitor from the UK, the EEA or Brazil you have the following data protection rights:
If you are a visitor outside the UK, EEA or Brazil, similar rights might apply. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at privacy@netrako.com.
12. Updates to this Privacy Notice
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. In the event of any substantive or material changes, we will communicate these changes to you by posting the updated Privacy Notice on this Website and/or notifying you of the change via the Website or other methods. Your continued use of, or, access to, the Website following such notice constitutes your agreement to follow and be bound by the updated Privacy Notice.
12. How to contact us
The data controller of your personal information is Netrako, which is registered with the UK’s Data Protection Authority, the Information Commissioner’s Office. If you have any questions, concerns about our use of your personal information or wish to exercise you data protection rights under Section 11 please contact us at privacy@netrako.com. If you are a State of California or Nevada resident, in addition to sending us an email you can also exercise your rights by submitting this form.
